Since we were established as an IT support provider in 2006, we’ve provided IT support and services to everyone from schools to stockbrokers. Our experienced team are up to date with the latest technological developments and will always take the time to recommend a solution that is the right fit for you.
I am a business without any dedicated IT staff
We can be your IT Support helpdesk providing either remote support or onsite support to your users. We can make recommendations to maximise your IT budget and make the most out of your existing equipment. Our monitoring system means that we can check your backup system is working and keep your services up to date with the latest security patches.
IT is part of a member of staff’s role
IT is often part of a person’s role in a business. Often a social interest in IT means that they become the IT resource at work. We can provide helpdesk and onsite assistance in such cases giving you extra resources to call on, in turn allowing the individual to spend more time carrying out their original role.
I have an IT team, but they are more hands-on than strategic
IT3000 are here to enhance your IT team. We can provide outsourced management of your IT team and help them to employ best practice approaches. We can also help with the IT Strategy of your organisation.
I have an in house IT Department
Larger organisations often have their own IT department, as smooth running reliable technology is essential to a successful organisation. We can still help even in this scenario. We can provide third line specialist support to your in house team as required. We can work together to design and implement projects using the latest technologies such as Hyper-V, VMWare, Virtualisation and Hyper-Convergence.
Find out how IT3000 can work with you, whatever your current IT setup
The benefits for your business
Lower operational costs
Although it may seem counter-intuitive, outsourcing your IT services can be more cost effective than an in-house IT team. An MSP can offer far more resources to benefit your businesses. An MSP can typically offer a much larger team of IT professionals than your typical in-house team, as well as access to the latest and greatest technology. Outsourcing your IT services also eliminates the stress of holiday or illness cover.
Experience and Expertise
By outsourcing your IT services to an IT Support company, or MSP, you gain unlimited experience and expertise. An MSP is likely to have experience and knowledge from working with a wide range of industries and company types. Meaning that is unlikely for them to face a problem that, at least one employee, has not faced before.
It often happens that individuals with IT knowledge get side-tracked into helping co-workers with IT requests, such as help with logins or setting up printers. This results in a lack of productivity as the employee is having to take time away from their role to help with these requests. IT support companies or MSPs will have a dedicated help line and email address for your employees to use to report IT issues, freeing up your existing staff to carry out their own work.
IT3000. Making IT Better
IT3000 is your trusted IT support provider. We are ISO 9001 and 27001 accredited and all of our skilled team are security checked. As a Midlands and South West based IT support provider we specialise in providing a broad spectrum of IT and web support and services to organisations nationwide. Check out our services below to learn more!